About Us

The Helmet Shop is open seven days a week. Our experienced sales staff can assist you in finding the best motorcycle helmet that fits your head and your budget. Call us today and start saving now on all your motorcycle helmet and accessory needs.

Exchanges, Returns and Store Credits

Exchanges -
You can exchange your order for a different color, size, or brand by calling our exchange department during store hours at 386-257-6434.  No Exchange Fees. You only need to pay the shipping costs.

Returns -
You can arrange for a refund by calling our return department during store hours at 386-257-6434.  There is a 10% return fee for returning items without an exchange. The maximum return fee is $25.  Shipping costs are not eligible for credits.

Conditions for items returned or exchanged. -

We ask that you keep the box and all the manufacture paperwork in tact while examining your order for proper fit.  Refrain from damaging the painted surface of the motorcycle helmets. Do not remove brand or safety stickers from the helmets. Wear the product indoors while testing for fit.  Re-package your order should you decide to do an exchange or return. Be sure to put helmets back in the helmet bag and place the helmet upright in the helmet box. The helmet box should be then put back in the shipping box. Call for a return or exchange number. The items must be in new condition. The Helmet Shop will refuse any items returned scratched, scuffed, dropped, sent back in just the helmet box or without a return / exchange number. Exchanges or returns must be done within 2 weeks after delivery to reduce the chances of damage. A return or exchange number expires after 2 weeks and will be refused on delivery.

Damaged or Defective Items-

Items shipped from our shop are inspected by our shipping department and are properly packed for safe delivery. Some items are shipped direct to our customer from the distribution centers. Please make note of any damage to the shipping carton should we need to make a claim with our carrier.

Please inspect your order as soon as it arrives. Call our return / exchange department to report any damages or defects upon inspection.  A replacement item will be sent along with a pre-paid return shipping label.

Stock Status ? Product Availability

This website does not keep real time stock status. If a product that is ordered is not available, we will contact you first by email, then by phone. We will provide information as to when the item you ordered is expected at the warehouse. At this time you have the option to cancel the order, remove or replace the item on the order, or have us add you to our contact list to alert you when your item has come off backorder.

Disclaimers ?

Prices & Info Subject To Change Without Notice

All product information and prices subject to change without notice.
The Helmet Shop is not responsible for typographical / photographical errors.

We try to keep our prices and information as current as possible. However, due to possible
unforeseen changes and/or volatile markets, there may be a price or informational change
on an item before we update it in our listings. Should there be a price change on an item
you have ordered, we will call you to advise you of the change prior to shipping.

The Helmet Shop, Inc. makes no representation or warranty, express or implied, about any protective  gear, and cautions riders that death or serious injury may result despite wearing such gear as all power sports involve inherent dangerous risk and and no gear can protect against all foreseeable injuries.

Beware of wordy Best Price Claims
Our customers are smart enough to read between the lines. Another web shop might say they can meet or beat any competitor?s advertised price. The key word is ADVERTISED. They know the rules set by the manufactures forbid ADVERTISING a price if it falls below their set internet price.  If you call them, they would ask for proof of a better ADVERTISED price. Knowing very well that other stores can not ADVERTISE a lower price, else they risk losing their license to sell that Brand.

The Helmet Shop has always been known for our excellent prices. We take pride in that our customer service is just as good.  Check to see if a coupon code is available for the brand you are shopping for.

Privacy Statement
We created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for The Helmet Shop. Inc. We use your IP address to help diagnose problems with our server and to administer our web site. We do this to prevent any attempts to hack our server or any malicious attacks and prevent fraudulent orders.
Our Site may use cookies. This information is collected by our server, and is used for statistical purposes.
We may collect limited information from visitors in order to contact them from time to time regarding website updates, for verification purposes, and to allow their website to be shared with our visitors. Any personal information collected on this Web site is not shared with any third parties.
This site contains links to other sites. The Helmet Shop, Inc. is not responsible for the privacy practices or the content of such web sites.